Can I return my products?
Have you changed your mind and want to return your product? This can be done within 90 days after receiving your order (at your own expense).
Bear the conditions stated below in mind when returning your products:
- The cards must still be in the sealed packaging. We cannot accept already opened packaging.
- We can only accept the returns when the order – if possible – is sent undamaged, in the original packaging and in a sturdy shipping box. For products which are damaged or show signs of use, we retain the right to refuse the return or to charge for the damage.
Our General Terms and Conditions, which can be read here, apply to the products delivered to you.
Does the product meet the return conditions? If yes: Send your package to:
Koppenhol Uitgeverij bv
1214 BP Hilversum
REF: your order number
Does this not work or is something unclear? Contact our customer service, they will be happy to personally assist you further!